5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
Showing 19,198 jobs results for
"customer service"
Undisclosed
Near Train Station
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
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Posted
13 hours ago
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
- Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
- Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...
Posted
10 days ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
- Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
- Email Handling: Manage incoming email, ensuring timely processing and delivery.
- Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...
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Posted
18 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
15 hours ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,000 Per Month
- Handle customer enquiries, complaints and feedback via phone, email and WhatsApp
- Coordinate with operations and warehouse teams to track and update shipment status
- Provide accurate information to customers regarding delivery timelines and logistics procedures ...
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Posted
13 hours ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle customer requests by phone and e-mail;
- Modify, change and/or cancel existing reservations; ...
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Posted
10 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
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Posted
9 hours ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
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Posted
16 hours ago
Chat Available
Undisclosed
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements ...
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Posted
13 hours ago
Chat Available
Undisclosed
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments. ...
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Posted
16 hours ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
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Posted
10 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide 24-hour one-stop customer service via phone.
- Deliver high-quality, professional, and personalized support to customers.
- Respond promptly with accurate information, solutions, or alternatives to meet customer needs. ...
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Posted
11 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance. ...
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Posted
11 hours ago
Chat Available
Undisclosed
Near Train Station
- Assist to prepare transhipment documentations
- Reporting and data entry
- Coordinate all shipping requirements in respect to transshipments ...
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Posted
13 hours ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
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Posted
10 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
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Posted
11 hours ago
Chat Available
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
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Posted
12 hours ago
Chat Available
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Handle customer enquiries via TikTok Shop and other online platforms.
- Monitor customer reviews and feedback, and resolve complaints professionally.
- Follow up on after-sales cases, including refunds, replacements and order-related issues. ...
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Posted
10 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle high-level complaints, airline-related issues, and escalations requiring urgent attention.
- Act as the final contact point for complex customer issues, including manager callbacks and High Value/escalated cases.
- Perform in-depth root cause analysis, investigate disputes, and determine responsible parties. ...
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Posted
14 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements ...
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Posted
8 hours ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Provide high-quality customer support via live chat and other online platforms in a timely and professional manner.
- Handle customer inquiries, identify issues, and deliver effective resolutions in accordance with company policies, SOPs, and compliance guidelines.
- De-escalate challenging situations calmly and escalate complex cases to the relevant departments when necessary. ...
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Posted
10 hours ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
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Posted
10 hours ago
Chat Available
Cantonese Customer Service - Healthcare (Permanent Night Shift)
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Proficient in Cantonese and English
- SPM or above
- Fresh graduates or candidates with up to 1 year of Customer Service experience ...
Be an early applicant!
Posted
12 hours ago
Chat Available
Undisclosed
Near Train Station
- Respond to customer inquiries via calls, chats, and emails
- Handle order processing, tracking, invoicing, and returns
- Resolve customer complaints and issues promptly and professionally ...
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Posted
12 hours ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
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Posted
8 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
- Supports quote preparation, order processing, invoicing, returns, and customer inquiries.
- Identifies and supports process improvements to enhance performance.
- Maintains good customer relationships and resolves complaints effectively. ...
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Posted
10 hours ago
Chat Available
Customer Service Mandarin (Rotational Shift) - Hotel Reservation Experience
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Onboarding Dates: June 2026
- Total Package: Basic RM 4500-4600 + Allowances
- Benefits: Annual Leave, AIA Insurance Coverage, and Annual Salary Increment ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
Be an early applicant!
Posted
12 hours ago
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